refunds and returns policy

Good Country Hemp values customer satisfaction. The following Refunds and Returns Policy applies to all Good Country Hemp customer orders..

If for any reason you are not completely satisfied with your purchase we will give you a 30 working days money-back guarantee from the time you receive the goods. Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems.

We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore advise you take out shipment registration of insurance with your postal carrier. Good Country Hemp will not be responsible for parcels lost or damaged in transit if you choose not to insure.

If you have any questions or concerns regarding this statement please call us on  +61 8 8752 1307.